Progress Group - Generator Sales, Hire & Service
GENERATING EFFECTIVE POWER SOLUTIONS. Call + 44 (0) 1924 455350 or Enquire Online
GENERATOR SERVICE
Progress Group has four strategically placed nationwide service facilities and a fleet of modern, well-equipped mobile service vehicles. Our service engineers are factory trained and available 24 hours a day.
Service Contracts
Taking a service contract with Progress Group ensures that when you really need your generator to provide that vital source of electrical supply the equipment will start first time. Regular testing and planned preventative maintenance routines are all part of the Progress Group service.
Each service contract is tailored to suit our customer's individual requirements whether the machine is running 24 hours a day or is on standby to act as back-up in the event of a power failure.
24 Hour EMERGENCY CALL-OUT Service
We offer a national, 24 hour, 365 day emergency call-out service whereby in the event of an immediate need, a service engineer can be dispatched direct to site to restore essential power supplies and/or carry out a repair. Service vehicles are well-stocked with a wide variety of genuine FG Wilson spare parts and control accessories such that, first time fix is the rule and not the exception.
Repairs
Our very large and well-equipped service facilities can handle all types and sizes of both mechanical and electrical repair work. We can carry out repairs on site or remove the equipment back to our premises for major mechanical works.
We can also upgrade control systems and components to more modern equivalents so that the end user can benefit from advances in technology whilst not having to purchase a new machine. All repaired or modified equipment is fully tested prior to its return to the customer.
Testing and Load Banking
Routine testing of the generator builds confidence in the equipment's ability to perform and is vital in ensuring that the generator remains in full working order. In circumstances where testing the generator on building load is not appropriate or not possible, we can provide temporary load banks to simulate full generator output and subsequently provide a written report with any recommendations that may be necessary.
Our portable resistive load banks are available to meet the requirement for testing generating sets, uninterruptible power supplies (UPS) and battery systems at the site of installation with a minimum of disruption. No change over of electrical supplies is required and the equipment under test is electrically isolated from the building, which it normally supports.
The load bank test is able to provide a full rated load test of the generator and tests the equipment under controlled conditions. It thus provides the user with the peace of mind that the equipment has been tested to its maximum capability as installed, and may be considered suitable for continued operation under any emergency conditions. It may further be used to test equipment by simulating the application and removal of large and small transient loads and monitoring the response of the generator under such loads.
We can supply the load bank, cables and an experienced test engineer who will conduct the test safely and with the ability to assess the performance of the equipment throughout the test. Test periods normally last for between one and four hours.
Results and Printouts
Each test is backed up with a real time print out. This is followed up by a full written report detailing any unusual occurrences together, where appropriate, with a full quote for any required or recommended remedial works or suggested improvements.